Welcome to Dogobow, an eCommerce website for Pet Clothing & Accessories shopping online.
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).
By registering or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
In these Terms, references to “You”, “User”, “Customer” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean Dogobow, its franchisor, affiliates and partners.
Pet Clothing & Accessories
- Service Offered:
Dogobow provides Pet Clothing & Accessories shopping online Service. Upon placing an order on Dogobow, delivery will be made to the Shipping address that you specify when you confirm your order. You are responsible for ensuring that someone is present at the shipping / delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Dogobow cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional charges. If you are not satisfied for any reason with an item purchased through the Dogobow, you may call customer service no at the time of receiving your order.
(a) Cancellation Policy: Customer can call customer service no. and cancel order prior to confirmation; once order is confirmed and processed it can’t be cancelled. However, if there are changes in the delivery time you mentioned earlier in your order or need to add more products, you need to call us.
Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
(b) Return & Refunds : We have a “No questions asked return and refund policy” which entitles all our customers to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to your order value.
- Your Account:
You agree to provide Dogobow with accurate and complete information as required by registration for the Dogobow Service including, but not limited to, your legal name, billing and Shipping addresses, telephone/mobile number and update your account details at Dogobow of any change later. Upon registration, your username and password will allow you to access the Dogobow online Service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify Dogobow immediately of any unauthorized use of your password or your account. You will remain liable for any use of the Dogobow Service until you notify Dogobow of the unauthorized use, loss or theft.
- Usage of the Mobile Number of the User:
Dogobow may send order confirmation & update the customer on the order status and any further order information via SMS (short messaging service) or call on the mobile/Landline number given by the customer at the time of ordering. The customer hereby unconditionally consents such intimation via SMS/Call by Dogobow in accordance with the ‘Do not disturb’ guidelines of Telecom Regulatory Authority of India (TRAI) or such other authority in India and abroad
- Property Rights:(a) Copyright : All content on Dogobow including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of Dogobow, all rights reserved, or its content providers. Dogobow authorizes you to view and copy for the sole purpose of placing an order with Dogobow, for your personal use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on Dogobow, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Dogobow is strictly prohibited. Dogobow reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Dogobow.
- Unauthorized or Fraudulent Use:
Dogobow does not offer Service to children below 18 years. By registering for the Service, you warrant that you are at least 18 years old. If you are under 18, you may use Service only with the involvement of a parent or guardian. From time to time, Dogobow may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.
- Changes in Agreement:
Dogobow may at any time change any of the terms of this Agreement but not limited to, the amount of, or basis for determining, any fees or charges for the Dogobow Service. If Dogobow makes material changes to this Agreement, Dogobow will provide notice to you in a manner provided in this Agreement. Your use of the Dogobow Service after any such change will be conclusively deemed acceptance of such change. Dogobow may discontinue or revise any or all aspects of the Dogobow Service without prior notice to you. Price and availability of products are also subject to change without prior notice. We reserve the right to correct online pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances. If any change is unacceptable to you, you may cancel your service and terminate this agreement by calling customer service no or sending mail at [email protected]
- Disclaimer of Warranty and Limitation of Liability:
Your use of the Dogobow service, Dogobow.com and the internet is entirely at your own risk. The Dogobowservice, Dogobow.com and its contents are provided on an “as is”, “as available” basis. To the fullest extent permitted by law, Dogobow disclaims all representations and warranties, including, but not limited to, warranties as to the availability, accuracy or content of information, products or services, and warranties of title, non-infringement, merchant ability or fitness for a particular purpose. Dogobow does not warrant that the functions provided by Dogobow will be uninterrupted or error-free, or that Dogobow or the server that makes it available are free from viruses or other harmful components.
Neither Dogobow nor any of its directors, partners, employees, agents, licensors or merchants (collectively, its “associates”) shall be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, arising from your use of, or inability to use, the Dogobow service, Dogobow.com, the internet or for any other claims related in any way to your relationship with Dogobow
You agree to defend, indemnify and hold Dogobow.com and its Associates harmless from any claims and expenses, including attorney’s fees, arising in connection with a violation of this Agreement by you or through use of your account.
Dogobow.com may suspend or terminate your access to the Dogobow.com Service at any time for any reason with or without notice to you. You may terminate your Dogobow.com Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.
- Privacy and Security:
Your privacy is very important to Dogobow.com. Please click here to review a complete statement of our Privacy and Security Policy which also governs your use of Dogobow and the Dogobow Service.
(a) Aggregated Information. Dogobow may use aggregated information regarding its customers and usage of the Dogobow Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.
(b) Third Party Service Providers. Dogobow may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions.
(d) Enforcement of Agreement or Compliance with Law. Dogobow may use or disclose personal information when Dogobow believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of Dogobow or its users or to comply with the law.
Dogobow may give notice to you of a change in this Agreement and any other matter by general posting on Dogobow, by electronic mail, or by conventional mail to your address contained in the Myaccount “Address Book”.
- Legal and Miscellaneous:
These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.
If any dispute arises between you and Dogobow during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by Dogobow, The place of arbitration shall be Mumbai. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.
(b) Applicable law